There’s nothing relaxing about a wax gone wrong, and for one Illinois woman, her self-care appointment turned into a scene straight out of a bad prank show. A customer at a wax center in O’Fallon grabbed attention after her waxer abruptly quit halfway through the job, storming out and leaving her completely exposed on the table.
The shocking moment was caught on camera and uploaded to TikTok by user @therealdollfacekilla, who posted the clip from inside the private waxing room. These centers are supposed to be serene, spa-like spaces where clients can unwind or at least survive their bikini waxes in peace. Instead, DollFace’s appointment turned into a total meltdown.
According to her caption, things started off awkwardly. DollFace tried to make friendly conversation, but her waxer wasn’t having it, giving short, cold responses and acting distant from the start. Then came the breaking point. When it was time to wax an area they had previously agreed to skip, the waxer suddenly snapped, dropped everything, and decided she was done.
Illinois Waxer Crashes Out And Quits Mid-Job
Without warning, she stormed out of the room, shouting expletives as she went, and in the chaos, she left the door wide open. That meant anyone walking by could’ve seen the poor customer lying completely naked on the table, mid-appointment. Thankfully, no one did, but the entire situation was a massive violation of privacy and professionalism.
In the viral video, you can hear the waxer’s voice echoing down the hallway as she rants in frustration. Meanwhile, DollFace stays on the table, clearly stunned, filming the aftermath. Eventually, another employee stepped in to save the day. That worker, identified as Nydia, not only finished the wax but also commented publicly on the viral post, writing: “This is Nydia the waxer that resolved the problem and again I am so sorry you had to see our location in that type of manner.”
It’s refreshing to see someone at the Illinois wax center take responsibility, even if it wasn’t their fault. Nydia’s comment earned praise from viewers who appreciated her professionalism and empathy, especially given how chaotic the situation was.
Netizens Were Stunned
“They need to evaluate people psych before hiring,” one person commented. “Mind you when u go get a wax they’re supposed to make you feel comfortable,” another said. “Shout out to the lady who stepped up!” a third person wrote. “When you working with customers & definitely in a very personal way…you have to leave your issues at home,” a fourth comment read.
As for the original waxer? There’s been no official word from the business, but it’s safe to assume her meltdown has consequences. Walking out mid-service, swearing, and abandoning a half-naked client? That’s not exactly something a spa can sweep under the rug. Whether she quit on the spot or was later let go, one thing’s for sure: she’ll think twice before pulling that kind of stunt again.
At the end of the day, this Illinois incident serves as a reminder that not every self-care appointment goes smoothly, and sometimes, the most shocking “before and after” moment isn’t about your skin at all.
Sabrina Russell 
Kendra Quinn 
Hunter Spears 
