An out-of-control Detroit woman went head-to-head with a Rhode Island pharmacy recently and learned exactly what her entitled attitude could cost her. We’ve all seen the type: the shopper who assumes rules bend just because they arrive a few minutes late. But this encounter quickly proved that not all “the customer is always right” scenarios end in your favor.

The incident began when the woman showed up at the pharmacy after closing. The gate was already down, staff were finishing up their day, and operations had officially ended. Despite clearly being past the cutoff, she demanded that her prescription be filled immediately.
The pharmacist calmly informed her she had missed the window and that service could not continue. Rather than backing down, she escalated, hurling threats and insisting the pharmacy bend the rules for her. However, the staff didn’t flinch. The pharmacist warned her that continued harassment would lead to police involvement and that she could be banned from filling prescriptions at that location in the future.
Detroit Karen’s Attitude No Match For Rhode Island Pharmacist
Pharmacies have every right to refuse service if customers cross the line. Something many people forget when they assume the rules don’t apply to them. This wasn’t personal. It was a matter of policy and staff safety.
Showing up late doesn’t create a pharmacy emergency. Employees are salaried professionals who aren’t obligated to extend hours past their shifts. Calling ahead or pleading with staff doesn’t erase the clock, and showing up after closing is simply a miscalculation on the shopper’s part. Treat it like any other business. If the doors are closed, the service day is over.
If you’re running behind schedule, the key is to stay calm and polite. A courteous call ahead is always better than demanding exceptions at the door. Ask about alternative pickup times or next-day options. And remember that a friendly tone goes much further than threats or attitude. As the saying goes. More flies with honey than vinegar. Especially when the “vinegar” could get you banned from a pharmacy entirely.
Cautionary Tale for Entitled Shoppers
Pharmacies aren’t just customer service counters. They’re regulated healthcare environments. Staff have the authority to deny service, restrict future access, and involve law enforcement if they feel threatened. These measures protect both the employees and other customers, ensuring a safe and orderly environment.
“She doesn’t have a clue,” one follower writes.
“Open and closing times aren’t exactly rocket science,” another snarks.
“This is everyone’s (working in the pharmacy) nightmare,” another chimes in.
“If you say “po po” you’ve had the “po po” called on you before,” outs one more.
This Rhode Island crashout is a reminder that entitlement rarely pays off. The Detroit woman’s late arrival and aggressive behavior turned a simple prescription pickup into a lesson in patience, planning, and respect. Closing time is non-negotiable, and staff boundaries are there for good reason.
Trying to bully your way into service rarely works. And in healthcare settings, it can backfire spectacularly. This Detroit woman learned the hard way. When the clock runs out, so do your chances, and sometimes, the lesson comes with consequences you can’t ignore.
